Language services industry

Translation Quality Assurance Process

2018-11-11 18:58:02 In category: Language services industry

"The planned and systematic activities implemented in a quality system so that quality requirements for a product or service will be fulfilled." - American Society for Quality (ASQ)

You can think of quality assurance as the activities and management processes that are enlisted to ensure that the project delivers on the required quality level for the products and services provided. It is process driven and focused on the development of the product or delivery of the service.

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Why Medical Translation Services Matter?

2018-10-13 03:33:31 In category: Language services industry

''Language has been described as medicine's most essential technology - the principal instrument for conducting its work.'' - (Jackson, 1998)

Language is the most common barrier in any health care setting and has been found to be a risk factor with adverse outcomes. Health care providers and patient communication are positively correlated with improved health outcomes. Health outcomes include medication regimen, preventive testing and patient satisfaction. [Read more]

Audio or video transcription. Do you need it?

2018-09-29 00:52:55 In category: Language services industry

“Trust what you see. Not what you hear.”

What is transcription of an audio or video recording?

Transcription is a high-skill process that involves listening to a recording, researching the subject, understanding the context and typing it accurately into text. The transcript can be an exact word for word document (verbatim) or the transcriptionist can clean up certain parts of the speech. When done right, the process can take a lot of t... [Read more]

Why is Translation Memory (TM) and Glossary creation important?

2018-09-15 09:31:16 In category: Language services industry

“Memory is the treasury and guardian of all things.” - Marcus Tullius Cicero

If not acquainted with the translation industry, you most likely confuse the meaning of translation memory and glossary. On the contrary, those initiated in the industry understand how these functions dramatically help increase efficiency, save time and increase clients’ satisfaction if these tools are used. Therefore, it would be beneficial to explain what distinguishes a translation memory from a translation glossary.

What is Translation Memory?

A translation memory (TM) is a database that stores "segments", which can... [Read more]

Translation services rates: How are they priced in different markets?

2018-09-07 16:43:50 In category: Language services industry

“Pricing is actually a pretty simple and straight forward thing. Customers will not pay literally a penny more than the true value of the product.”– Ron Johnson

Pricing is one of the classic “4 Ps” of the marketing mix (product, price, place and promotion). Your pricing influences how the market perceives your offering. Your price sends a strong message to your market – it needs to be consistent with the value you are delivering.

As the value proposition of translation services is operational efficiency, then your price needs to be extremely competitive. A 1% improvement in your pricing strategy can add up to... [Read more]

E-learning course translation. How to do it properly?

2018-08-24 10:27:33 In category: Language services industry

“When it comes to e-learning, content means everything. If e-learning content is not masterfully designed, all the rest will just go down the drain.” – Christopher Pappas, Founder of

E-learning educators are blazing a trail in this digital age. Innovative, out-of-the-box thinking and teaching are fundamentally changing the way people learn. We now have more tools at our disposal than ever before and the future of e-learning is looking bright, especially thanks to industry experts who continue to inspire us. One of the key factors of the... [Read more]

7 factors to consider when choosing a translation supplier

2018-02-24 03:05:32 In category: Language services industry

The translation industry has grown immensely over the last decade, and industry reports indicate that it will continue to grow in the future. The internet has given even small businesses access to the global market, and with that access comes the need to provide international customers with information and services in their native languages. Consequently, more and more businesses are in the market for translation services, and more and more language service providers (LSPs) are available to meet their needs.

If your business is looking for a translation supplier for the first time, or if you have had unsatisfactory experiences in the past and want to improve your results in the... [Read more]

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