Company
PoliLingua was founded in November 2002. The business was born out as a translation service provider and, in order to meet our client’s demands, gradually expanded to localization, transcription services, voice-over, subtitling and multilingual SEO. Many clients only use the PoliLingua translation module, but increasingly clients seek to benefit from integrating our services into the overall package.
We operate from London, UK and Chisinau, Moldova with representations in Berlin, Paris, Milan and Madrid. Right from the start we have welcomed large and small clients, from corporations to one-man consultancies.
Vision
Help clients succeed in global markets by providing them with the best possible language services.
Mission targets
- Offer a range of services that make our clients’ lives easier;
- Provide the highest levels of service and reliability;
- Develop excellent client and supplier relationships;
- Ensure employee satisfaction and engagement;
- Yield profit and continue to grow our business!
Principles and values
Above all, we care about providing the best service possible to our clients! We have strong values when doing business with you to guarantee you the best experience you deserve.
Professionalism - All members of staff aim to provide a top quality level in line with their skills regarding the tasks assigned. Native translators with extensive experience and defined areas of expertise.
Open-mindedness - We know it takes people with different ideas, strengths, interests, and cultural backgrounds to make our company succeed. We encourage healthy debate and differences of opinion.
Loyalty - We take our reputation seriously, which is why we have strict controls regarding authorized communication among PoliLingua staff, vendors, and clients.
Integrity — We are consistently open, honest, ethical, genuine and correct with both our customers and linguists – from correct quotes and to on-time payments for each vendor.
Leadership – We lead the way forward. We take the courage to shape a better future by building bridges between languages and cultures.
Ingenuity – Being intuitive and ingenious we always bring satisfaction to our clients and presume the market’s demands.
Not closed until you are happy’ policy - We will not leave a project until it is exactly what you need it to be. We customize every project to every client’s needs.
Growth - We look at different places, ask other questions and try new things. Nothing is ever “good enough.” We grow our business in a way that makes us proud through constant improvement, constant desire for renewal and always looking for new perspectives and bold initiatives.
Unity – We develop a culture of a high-functioning and supportive team. By listening and involving each individual we create a powerful and lucrative network.
Assurance - PoliLingua undertakes to not divulge information, in whatever form. We are bound to maintain professional secrecy in accordance with the law.
Memberships
Part of PoliLingua's philosophy is continuous growth and collaboration. That is why we became members of networks that deliver value, a platform for information exchange, benchmarking, and professional development. Being a member of the Globalization and Localization Association (GALA) we always stay on top of trends and language technologies, we build solutions and skills.
Belonging to a professional organization such as American Translators Association (ATA) means being professional. Our affiliation with ATA signals a commitment to excellence and service.
Being a member of the European Language Industry Association (ELIA) we proudly participate in events and initiatives that are highly relevant to the needs and interests of language companies with a European business focus.
We must also mention The Institute of Translation and Interpreting (ITI), which is a great platform for connecting with valuable linguists. By adhering to ITI we became a part of a supportive, professional community and a member of a globally respected body.
We maintain existing relationships and we are always looking to further expand our network.
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