PoliLingua is proud to announce that our professional translation services are now officially ISO 17100:2015 certified, demonstrating our commitment to the highest standards of quality and professionalism in the translation industry. But what does this mean for our clients, and why is ISO certification so important in today’s globalized market? An ISO certification ensures that a company’s processes, procedures, and resources meet internationally recognized standards. For translation agencies, ISO 17100 certification specifically sets the requirements for core translation services, covering aspects from translator qualifications to project management and quality control. By achieving ISO 17100:2015 certification, PoliLingua guarantees consistent, reliable, and high-quality translation services tailored to client needs.

 

What is an ISO Certification?

For many businesses and individuals, “what is an ISO certification?” is a common question. ISO, or the International Organization for Standardization, develops globally recognized standards to ensure quality, safety, efficiency, and reliability across industries. An ISO certification is proof that an organization meets these stringent international standards. When it comes to translation services, ISO 17100 is the gold standard. It provides a framework for translation agencies to ensure that every project is completed professionally, accurately, and on time. Working with a company that has ISO 17100 certification gives clients confidence that their translations are handled by trained experts and undergo rigorous quality checks.

 

Why ISO 17100:2015 Certification Matters

The ISO 17100:2015 standard is recognized by the European Committee for Standardisation and is considered the most recent and comprehensive international quality standard for translation services. By obtaining ISO 17100:2015 certification, PoliLingua demonstrates that we meet the highest global standards in professional translation services, localization, and project management.

Some key benefits of ISO 17100 translation services include:

  • Professional translators with verified expertise: All translators assigned to projects meet strict ISO criteria.

  • Skilled project managers: Our project managers are trained to coordinate complex workflows efficiently.

  • Thorough evaluation of translations: Each project undergoes additional quality checks to ensure accuracy and consistency.

  • Client-focused processes: Every translation project strictly follows client guidelines and expectations.

  • Comprehensive documentation: All stages of the translation process are logged in our Quality Management System (QMS).

 

ISO 17100 Translation

The ISO 17100 standard emphasizes the expertise of translators, proofreaders, and project managers. To comply with ISO 17100:2015, PoliLingua ensures that:

 

Translator Expertise

Translators assigned to any project must meet one of these ISO-specified criteria:

  1. A graduate with a degree in translation from a recognized institution.

  2. A graduate in another field with at least two years of professional translation experience.

  3. At least five years of professional translation experience.

This ensures that all translations are performed by professionals who understand linguistic nuances, cultural contexts, and industry-specific terminology.

 

Proofreader Expertise

ISO 17100 requires that proofreaders meet the same qualifications as translators. Proofreaders play a crucial role in verifying translation accuracy, style consistency, and client-specific requirements.

 

Project Manager Expertise

ISO 17100 certification also sets standards for project managers, who must:

  • Possess in-depth knowledge of the translation industry.

  • Continuously update their skills to reflect evolving client needs.

  • Stay informed about translation software, workflow management, and industry best practices.

By adhering to these requirements, PoliLingua guarantees that every professional translation service is managed efficiently, delivered on time, and meets client expectations.

 

The Role of a Quality Management System (QMS)

A key component of ISO 17100:2015 is a robust Quality Management System. The QMS ensures that every step of the translation process is monitored, documented, and reviewed. This includes:

  • Assignment of qualified translators and proofreaders.

  • Implementation of project-specific guidelines.

  • Multiple rounds of quality checks.

  • Accurate and transparent project documentation.

This structured approach minimizes errors, ensures consistency, and enhances client satisfaction.

 

Working with ISO Certification Consultants

For organizations seeking ISO certification, professional guidance can make the process smoother and more efficient. ISO certification consultants help businesses understand requirements, implement best practices, and prepare for audits. PoliLingua’s internal systems align closely with ISO standards, allowing clients to benefit from expert-level processes without the complexity of navigating ISO compliance themselves.

 

Why Choose PoliLingua for ISO 17100 Translation

PoliLingua is more than just a translation agency – we are a partner committed to delivering quality and reliability. With our ISO 17100 certification, clients can trust that every project, from legal documents to marketing materials, is handled with the utmost professionalism.

Benefits of partnering with PoliLingua include:

  • Certified expertise: Every translator and proofreader meets ISO 17100:2015 requirements.

  • High-quality translations: Rigorous review processes ensure error-free, culturally accurate translations.

  • Efficient project management: ISO-aligned workflows guarantee timely delivery.

  • Client-centered approach: All translations adhere strictly to client instructions and specifications.

  • Professional translation services: Projects are handled by trained experts with years of experience.

Whether your project involves business documents, technical manuals, or website localization, PoliLingua delivers professional translation services that meet international quality standards.

 

Contact PoliLingua

PoliLingua’s team of ISO 17100 certified translators is ready to support your next localization or translation project. For more information, or to receive a free quote, contact us at team@polilingua.com. Experience the confidence that comes with working with a professional, ISO-certified translation agency.